About Us

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Results...Technology...Experience

AMR is a marketing agency that provides inbound and outbound call center solutions with centers located across the United States.  Since our inception, we have offered our clients an unparalleled record of providing reliable, cost-effective inbound and outbound services for a variety of industries.  With our success, we have received multiple awards and have focused on being the "single-source" sales and marketing partner for our clients.

 
We are your best choice for all of your contact center and marketing services.

 

The AMR Advantage

Industry marketing veterans

Multiple contact centers and growing

High-volume customer contact capabilities

Trained and motivated agents

Continued investment in technology

Cloud-based call center solutions

Proactive client support and reporting

Digital security standards

Video and audio recordings

Secure working locations to ensure compliance

Our Vision
AMR is passionate about expressing the personality of our organization. We are dedicated and committed to delivering a positive, lasting impression with every customer contact.

Our clients trust us with their most valuable asset -- their customers. This is a critical responsibility which we take very seriously, so we recruit and hire only the right people to fit your needs. We train our agents to ensure that each agent fits your program(s).

 

Industries We Serve

We have serviced over 250+ clients and have account management teams and service professionals to exceed your goals.  We have experience and knowledge with the following industries:

 

Newspapers

Cable

Health Care

Telco & Wireless

Environmental Waste Services

Energy Providers

Insurance

 

With a diverse client base, we offer unique partnership marketing services, customer service, database management, lead generation solutions, and dedicated agents for each client program.

 

Experience

A Marketing Resource (AMR) was founded in 2000 with over 100+ years of combined marketing, call center, and sales operations experience.  We started in St. Paul, MN, and have grown to  operate additional call centers with the finest professionals in the industry. 

 

To maintain our growth, we have added key members to our executive team.  Our nationwide operations and call center staff is 500+ employees combined.